Services

Whether you rely on your computer to do your job or simply use it for fun, one thing's for sure: A slow, broken, or infected computer can be an unyielding source of frustration. If your machine doesn't seem to be functioning as it should, you need an experienced professional to evaluate the problem at hand. That's where CVCPR comes in. As a computer service company our goal is to get your computer, tablet, or smart phone back up and running as quickly as possible.

We pride ourselves on our:

  • Reasonable rates

  • Convenient service hours

  • Thorough approach to diagnosis and repair

One on One Computer Training Services

One on One One-Hour Training

CVCPR offers hour-long On-Site personal training sessions at your home, office, or at our In-Store location. Choose your topic and learn at your own pace — right there at your own computer.

Tutorial examples include:

  • Software
  • Basic to Advanced Microsoft® Windows and other operating system skills
  • Digital imaging
  • Digital video
  • Digital music
  • Training excludes topics containing any proprietary CVCPR information.

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Two-Hour One on One Personal Training

If one hour isn’t enough — or you want to make sure all of your questions are answered — you can meet with a Consultant for On-Site or In-Store two-hour training.

Tutorial examples include:

  • Software
  • Basic to Advanced Microsoft® Windows and other operating system skills
  • Digital imaging
  • Digital video
  • Digital music
  • Training excludes topics containing any proprietary CVCPR information.

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Repair and Upgrade

Advanced Diagnostic With Repair

This extensive diagnosis will find the cause of crashes, lockups, unusual slowness, or Internet problems. Includes software repair, virus and spyware removal and physical cleaning. Choose optimization for faster computer speed and better performance.

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Diagnostic

Consultants will get to the heart of the matter and root out the problem through a series of system checks and diagnostics. And once the riddle is solved, we'll advise you on the best course of action to get your computer back in shape. We can also give you a printed estimate to file an insurance claim to have your computer replaced by your insurance policy.

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Computer Optimization

Your computer, like your car, is a finely tuned machine that needs regular maintenance to keep it running and in good working order. Our optimization service includes over 100 system tweaks that will shorten your computer's boot time, delete unwanted files and remove unnecessary background processes. Consultants will bring your system up to speed with the most recent updates to guard against security threats, and, if needed, defrag your hard drive.

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Hardware Install (Upgrade/Service)

Consultants are ready to install any one computer compatible internal or external hardware device onto your desktop or laptop.
Examples include:
Graphic/video card, Memory, Hard drive, Optical drive
Hardware is not included.

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Software Install (Anti-Virus/Spyware, Office, Etc.)

Service includes the repair, troubleshooting or installation of one software suite (e.g., Microsoft Office, AVG Internet Security, etc.) and all critical updates. Consultants will also test the software suite for proper functionality. Software is not included.

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Operating System Install

A Consultant can install the version of Microsoft® Windows or any other Operating System that best suits you and your computer, as well as all critical updates. Software is not included.

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Restore CD & DVD Creation

Did you know most new computers come with the restore copy of your new system on the hard drive? Take the fuss out of creating a restore disk. Consultants are standing by to take the trouble out of the process and create a restore CD or DVD for you.

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Network and Internet

Network Troubleshooting and Repair

Troubles with your network or connection with internet? Need a device setup within your home or office network? Having problems with your wireless network? CVCPR can help.

We will:

  • Discover the cause of the problem
  • Troubleshoot and repair your network connection

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Wireless Security Setup (included free with all wireless services)

Did you know that 50% of wireless networks are not secure? How about yours? Our Consultant will come to your location and help protect your existing wireless network. Hardware and software is not included.

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Network Installation

Share the internet, printers, and files from anywhere in your home or office with a secure CVCPR-installed wireless network. A Consultant will come to your location and set up or troubleshoot a two-device wired/wireless network for fast and easy multitasking.

Sample devices include:

  • A computer
  • Wireless Printer or Scanner
  • Smart Phone
  • Tablet
  • Access point
  • Print server
  • Range extender
  • Xbox
  • Xbox 360
  • Playstation 2
  • Wii
Hardware is not included.

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ISP Troubleshooting

Having problems connecting to your current high-speed or dial-up service?

A Consultant will:

  • Determine what's causing the problem
  • Help you get back online.
ISP is not included.

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Add Device to Existing Network

A Consultant will arrive to your location and setup a single device to an existing wired/wireless network.

Examples include:

  • Computer
  • Wireless Printer or Scanner
  • Smart Phone
  • Tablet
  • Access point
  • Print server
  • Range extender
  • Xbox/Xbox 360
  • Playstation 2/Playstation 3
  • Wii
Hardware or software is not included.

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Set Up and Security

Standard Security and Performance (Two Single-Title Software Installs, Optimization)

Maximize your computer's performance with more than 100 enhancements. We'll personalize it to your needs and remove all unnecessary clutter. Also includes installation of security and privacy software to ward off viruses and spyware.

Anti-virus and anti-spyware software is included. All critical updates will be installed.

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Advanced Security and Performance (Two Single-Title Software Installs, Optimization, Restore CD)

Maximize your computer's performance with more than 100 enhancements. We'll personalize it to your needs and remove all unnecessary clutter. This also includes installation of security and privacy software to ward off viruses and spyware, and the creation of a restore CD.

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Premium Security and Performance (Two Single-Title Software Installs, Optimization, Restore CD, Parental Control Software)

Maximize your computer's performance with more than 100 enhancements that personalize it to your needs and remove all unnecessary clutter. This also includes installation of security and privacy software to block viruses and spyware. We'll also create a restore CD of your computer information and install parental control software (included with purchase).

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Computer Safety Check

Online safety begins with you. Be sure you know what's happening on your computer. Although the Internet represents fantastic technological innovation, it can also harbor risk. With careful use and awareness, however, every family can take advantage of the benefits of online education and entertainment while minimizing their vulnerability.

A Consultant will:

  • Check for anti-virus and anti-spyware software, ensuring that they’re up to date and that a firewall is in use
  • Check for current Windows patches
  • Check for file-sharing programs, which kids often use to download and share music. Unfortunately, this violates copyright law, and you could be liable for any illegal actions. What’s just as worrisome is that your information and data could be in a shared location, meaning others can access it through these programs.
  • Review a history of websites visited—an important precaution since websites of ill repute are a haven for pernicious and annoying intruders
  • Check instant message. Suggestive screen names can attract unwanted attention. Don't use children's last names in eMail addresses or screen names
  • Search MySpace, Facebook, and Google for personal info
  • Suggest ways to improve your online safety

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Family Security Configuration

Windows Vista™, Windows 7, and Windows 8 only. Although Vista, Windows 7, and Windows 8 come with built-in parental control software, we’ll make sure that it’s set up and running for maximum online protection.

A Consultant will:

  • Set up user accounts
  • Configure Internet security, game ratings, and time-of-use parameters
  • Block any specific Internet sites that you don’t want children to access
  • Clean up your hard drive

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Family Security Configuration with Optimization

Windows Vista™, Windows 7, and Windows 8 only.

A Consultant will:

  • Set up user account
  • Configure Internet security, game ratings, time-of-use parameters
  • Block specific Internet sites that you don’t want children to access
  • Adjust system settings for faster and smoother performance
  • Update your computer with the most recent security software
  • Clean up your hard drive
  • Configure up to 10 gadgets

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Ultimate Vista, Windows 7, or Windows 8 Configuration

Get the benefits of Family Security Configuration, Optimization and 30 Minutes of Vista, Windows 7, or Windows 8 One on One Personal Training in one service and save!

A Consultant will:

  • Set up user accounts
  • Configure Internet security, game ratings, time of use parameters
  • Block specific Internet suits to protect your children
  • Adjust your computer's system settings for a faster and smoother performance
  • Update your computer with the most recent updates to guard against security threats
  • Clean up your hard drive
  • Configure up to 10 gadgets
  • Clean up your desktop (icon) and trial software
  • Answer your Vista, Windows 7, or Windows 8 questions
  • Demonstrate basic navigation
  • Show key features such as gadgets, Aero, Readyboost, data backup and search
  • Customize your Vista, Windows 7, or Windows 8 settings for you
This service is for Windows Vista™, Windows 7, or Windows 8 only. Hardware or software is not included.

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Data Transfer, Protection & Delivery

Buy a new computer and add Protection Delivery & Transfer Service and you’ll get peace of mind plus: Delivery of your new computer to your home.

Set up by Consultant:

  • Network security check
  • Data transfer from your old computer to your new one
Applications not included.

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